Ornament | Handmade Heart
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Delivery & Substitution Policy
PLEASE NOTE: We cannot guarantee a specific time of delivery.
If the exact products shown are not available at the time of your order, we will make substitutions of equal or greater value. Please understand that while we make every effort to provide a design as similar as possible to the photo, your bouquet may look reasonably different due to natural and seasonal variation, as well as the product shortages our industry is currently experiencing. We will not automatically contact you if substitutions need to be made. Please call us if you'd like something specific!
Sympathy & Funeral Flowers
While we will do our best to provide flowers in time for funeral visitations, we cannot guarantee the flowers will be AT a funeral visitation if we are given less than 24 hours notice of the order