Delivery Information


Our delivery service runs 9am to 5:30pm Monday through Friday, and 9am to 2pm on Saturday.

To help ensure efficient delivery and best product availability, please place your order at least 1 day prior to your requested delivery date, and preferably at least 1 week prior to the following major holidays: Valentine's Day, Easter, Administrative Professionals Week, Thanksgiving Day, and Christmas Eve.

We are closed on the following US holidays: New Year's Day, Easter, Mother's Day, Father's Day, Independence Day, Labor Day, Thanksgiving Day, Christmas Eve, and Christmas Day. 

Same-Day Delivery

Orders placed on weekdays before 12 noon (EST/EDT) are eligible for same-day delivery within our delivery area. Please order by 11am (EST/EDT) for same-day service on Saturday. Same-day deliveries taken after these times may involve an additional fee.

Specific Times

We do our best to accommodate requests for a specific delivery time frame. We give time priority to funeral services. We aim to deliver to schools before 3pm and to businesses before 4pm. Requests for delivery windows of 3 hours or fewer will be charged at our Time-Priority Delivery rate. Please provide the work hours of the recipient when sending a gift to a business.

Funeral Homes

Orders going to funeral homes are typically delivered at least 1 hour prior to the visitation or service. If you have selected a delivery date that is before the visitation or service date, we will arrange the delivery time per the funeral home's instructions.


We do our best to deliver gifts to schools by 3pm. Oftentimes for security purposes, we are required to deliver to the school office, and it is up to the administrators' discretion as to when to deliver the gift to the intended recipient.



We do our best to deliver gifts to businesses before 4pm. We are required to leave the item at a reception desk or security office, and it is up to the administrators' discretion as to when to deliver the gift to the intended recipient.


For security and privacy purposes, we are required to leave deliveries at a reception desk or security office, and it is up to the administrators' discretion as to when the gift gets delivered to the intended recipient.

PO Boxes

We are unable to deliver flowers to P.O. Box or A.P.O. addresses.



We can deliver to cemetery offices during staffed hours. We do not deliver to grave plots unless a living individual will be present to receive the gift upon delivery.

If no one is home

If the recipient is not available at the time of delivery, our driver will leave a message for the recipient to call our shop to arrange for redelivery or in-store pick-up. Weather permitting, our driver may leave the gift in a sheltered area, such as a porch, for the recipient to retrieve when they return. Alternately, the driver may choose to leave the gift with a neighbor who can then deliver it to the recipient once s/he is home.

Recipient may be contacted

In some cases, we may contact the recipient to ensure that he or she will be at the address provided to accept the delivery.

Request to leave item at door

The customer assumes all liability for special requests to leave arrangements on doorsteps, porches, garages, etc.

Recipient refusal of delivery

If the recipient refuses to accept a delivery, you may be held liable for the full cost of the gift.

Canceling or Changing an Order

In the event that you need to cancel or make a change to your order, please call immediately and one of our sales staff will gladly assist you. Changes or cancellations may not be possible once your order has been fulfilled.

Card Messages

We offer a customized typewritten message to accompany your gift. Please note that we do not accept card messages containing profanity or other content we deem inappropriate.


Where We Deliver

We are a brick-and-mortar local family-owned flower shop located on the West Side of Grand Rapids, MI, right across from John Ball Zoo. We’ve been trusted by our local community to hand-deliver flowers for all occasions since 1904! We provide flower delivery to several locations across West Michigan, including Ada, Allendale, Alto, Belmont, Byron Center, Caledonia, Cascade, Comstock Park, Coopersville, Downtown Grand Rapids, East Grand Rapids, Eastown, Forest Hills, Georgetown Township, Grandville, Hudsonville, Jenison, Kentwood, Lowell, Marne, NE Grand Rapids, NW Grand Rapids, Plainfield, Rockford, Sparta, SE Grand Rapids, Standale, SW Grand Rapids, Walker, and Wyoming. We offer same-day delivery, next-day delivery, and priority delivery services. We offer wedding floral delivery and on- site setup as well as special event floral delivery and designer setup for anniversary parties, baby showers, baptisms, bat mitzvahs, bar mitzvahs, birthday parties, business events, bridal showers, celebration of life events, Christmas parties, corporate events, funeral wakes, graduation parties, holiday parties, luncheons, New Year’s Eve parties, quincineras, retirement parties, and more.

Local Neighborhoods, Cities, & Zip Codes

We deliver to and are located near the following local neighborhoods in West Michigan: Ada, Alger Heights, Allendale, Alpine Township, Alto, Auburn Hills, Baxter, Belknap Lookout, Belmont, Black Hills, Boston Square, Byron Center, Caledonia, Cascade, Comstock Park, Coopersville, Creston, Downtown Grand Rapids, East Hills, East Grand Rapids, Eastgate, Eastown, Forest Hills, Fulton Heights, Garfield Park, Georgetown Township, Grandville, Heartside, Heritage Hill, Highland Park, Hudsonville, John Ball Area Neighbors (JBAN), John Ball Park, Jenison, Kentwood, Lowell, Madison Heights, Marne, Monroe North, Michigan Oaks, Midtown, Millbrook, NE Grand Rapids, Northview, NW Grand Rapids, Oakdale, Ottawa Hills, Plainfield, Ridgemoor, Rockford, Roosevelt Park, Sparta, SE Grand Rapids, South East Community Association (SECA), South Hill, Southwest Area Neighbors (SWAN), Standale, SW Grand Rapids, Uptown, Walker, West Fulton, West Grand, Westside Connection, West Grand, Wyoming. We deliver to the following zip codes: 49301, 49302, 49306, 49321, 49355, 49356, 49357, 49418, 49426, 49428, 49435, 49468, 49501, 49502, 49503, 49504, 49505, 49506, 49507, 49508, 49509, 49510, 49512, 49514, 49515, 49516, 49518, 49519, 49523, 49525, 49528, 49530, 49534, 49544, 49546, 49548, 49555, 49560, 49588, 49599, 49315, 49316, 49331, 49341, 49345, 49401, 49404

Local Hospitals

We deliver to the following local hospitals:

Cherry Health, Corewell Health, Forest View Hospital, Grand Valley Health, Helen DeVos Children’s Hospital, Mary Free Bed Rehabilitation Hospital, Mercy Health Lacks Cancer Center, Mercy Health Saint Mary’s, Metro Health Hospital, Pine Rest Christian Mental Health Services, Pine Rest Loeks Residency Center, Select Specialty Hospital, Spectrum Health Blodgett Hospital, Spectrum Health Butterworth Hospital, Spectrum Health Meijer Heart Center, Trinity Health, University of Michigan Health-West Hospital

Local Funeral Homes

We deliver to the following local funeral homes: Alt Shawmut Chapel, Arsulowicz Brothers Mortuaries, Arsulowicz Funeral Homes, Barto & Son Funeral Home, Beuschel Funeral Home, Brown’s Funeral Home, Cook Funeral Home, Gillespie Funeral Services, Grand Rapids Cremation Services, Heritage Life Story Funeral Homes, Just Cremation by MKD Stegenga Funeral Chapel, Matthysse Kuiper DeGraaf Funeral Homes, Memorial Alternatives, Metcalf & Jonkhoff Funeral Services, Michigan Cremation & Funeral Care, North Ridge Funeral Home, O’Brien Gerst Funeral Home, Ofield Funeral Home, Pederson Funeral Home, Reyers North Valley Chapel, Roth-Gerst Funeral Home, Stegenga Funeral Chapel, Stroo Funeral Home, Throop Funeral Home, VanderLaan Funeral Home, Van Strien Creston Chapel, Zaagman Funeral Home